Shipping policy
Rootwell Shipping Policy
At Rootwell, we are committed to providing a smooth and reliable shopping experience. Below you will find our shipping policy for customers in the United Kingdom.
Order Processing Time
All orders are processed within 24–48 hours after being placed (excluding weekends and public holidays).
Once your order has been dispatched, you will receive an email confirmation with tracking information.
Shipping Time
After processing, orders are typically delivered within 5–10 business days.
Please note that delivery times may vary depending on your location or due to courier delays. We will keep you informed of any significant updates.
Shipping Locations
We currently ship to:
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United Kingdom
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and the total weight of your order.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your delivery.
Shipping Delays
While we aim to meet our estimated delivery times, delays may occasionally occur due to unforeseen circumstances such as courier issues or high demand.
If your order does not arrive within the expected timeframe, please feel free to contact us.
Contact Us
If you have any questions about shipping or need assistance, please contact our customer support team:
Email: info@tryrootwell.co
Website: https://tryrootwell.co
Thank you for choosing Rootwell. We truly appreciate your trust and support.